Privacy Policy

GDRB E-Commerce ("we", "us", or "our") operates the mobile application ("App") offering e-commerce services across categories such as Pharmacy, Jewellery, Food Delivery, Fashion, and Electronics. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App.

1. Information We Collect

Personal Information: Name, email address, phone number, shipping address, and payment details.
Location Data: We may collect location information for delivery services (with user consent).
Device Information: Device model, OS version, IP address, unique identifiers, crash logs, and diagnostics.
Usage Data: App interactions, pages visited, features used, and transaction history.
Health-Related Information: For Pharmacy services, prescription data may be collected in accordance with applicable laws.

2. How We Use Your Information

To fulfill orders and deliver products/services
To process payments securely
To provide customer support
To improve our App and develop new features
To personalize user experience
To send promotional offers, updates, and notifications (with consent)
To comply with legal obligations (e.g., pharmacy regulations)

3. Sharing Your Information

With vendors, partners, and delivery services to fulfill your orders
With payment processors to facilitate secure transactions
With healthcare providers/pharmacists when required
With law enforcement or government authorities if legally required
With analytics and marketing service providers

4. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your data. However, no system can be guaranteed 100% secure.

5. User Rights

You may have rights to access, update, or delete your data. You can do so by contacting us at info@gdrbtechnologies.com.

6. Data Retention

We retain your data as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce agreements.

7. Children's Privacy

Our App is not intended for children under the age of 13 (or higher age in your jurisdiction). We do not knowingly collect personal data from children.

8. Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the effective date above and notifying you via the App or email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

GDRB Technologies
Hyderabad
Email: info@gdrbtechnologies.com
Phone: +91-8074828500